Privacy Policy Last updated: July 2026 The Racehorse Rescue Centre (“we”, “our”, “us”) is a registered charity in the UK. We are dedicated to protecting your privacy and handling your personal data transparently and securely in accordance with UK GDPR and the Data Protection Act 2018. 1. Who We Are * Charity Name: Racehorse Rescue Centre * Charity Registration Number: 1150864 * ICO Registration Number: ZC191652 * Contact Email: admin@therrc.org.uk * Postal Address: The Glen, Westlinton, Carlisle. CA6 6AB 2. What Personal Data We Collect We may collect, store, and use the following types of personal information: * Identity and Contact Details: Name, email address, phone number, and postal address (e.g., when you adopt a horse or hand one over to us, purchase an item from our online shop, donate, volunteer, or subscribe to our newsletter). * Financial Information: Payment details and Gift Aid status (e.g., when making a donation). * Technical Data: IP address, browser type, and website usage data collected via cookies. 3. How We Use Your Data Direct Marketing and Support Communications When you actively support our charity—such as by making a donation, signing up to volunteer, or registering for one of our campaign events—we collect your contact information directly from you. We use your information to: * Complete online orders from our shop * Process your donations and claim Gift Aid. * Manage volunteer applications, adoptions, and horse sponsorships. * Send you updates about our rescue horses and fundraising campaigns (where consented). * Maintain and improve our website performance. 4. Our Lawful Bases for Processing Data We only process your data when we have a valid legal reason to do so: * Our Lawful Basis: In accordance with the Data (Use and Access) Act 2025 and the Privacy and Electronic Communications Regulations (PECR), we rely on Legitimate Interests as our lawful basis under UK GDPR to send you electronic direct marketing communications (such as emails and text messages). We do this to further our charitable mission by keeping you updated on our vital work, fundraising campaigns, and upcoming volunteer opportunities. * Contract: Processing is necessary for a contract we have with you (e.g., an adoption agreement). * Legal Obligation: Processing is necessary to comply with the law (e.g., HMRC Gift Aid records). * Legitimate Interests: Processing is necessary for our charity’s core purposes, provided it does not override your rights (e.g., processing a donation or managing volunteers). 5. Sharing Your Data We never sell your personal data. We only share your data with trusted third parties who help us run our charity, including: * HMRC (for Gift Aid processing). * Secure payment processors (for donations). * IT and website hosting providers. 6. Data Retention We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements (such as holding Gift Aid declarations for 6 years). 7. Your Rights Under UK data protection laws, you have the right to: * Access the personal data we hold about you. * Request the correction of inaccurate data. * Request the deletion of your data when it is no longer needed. * Object to or restrict the processing of your data. * Withdraw your consent at any time. * Your Right to Object: We will always give you a clear, straightforward opportunity to opt out of these communications at the very moment we first collect your details. Every marketing email or text message we send will also include a free and simple “unsubscribe” link. You can object to this processing or change your marketing preferences at any time by contacting our data team directly. To exercise any of these rights, please contact us at admin@therrc.org.uk. 8. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 9. Cookies Our website uses cookies to improve your browsing experience. Essential cookies are loaded automatically to make the site work. Non-essential cookies (such as analytics) are only loaded if you click “Accept” on our cookie banner. You can manage your preferences at any time via our cookie settings toggle. 10. How to Complain If you have any concerns about how we use your data, please contact us first. If you remain unhappy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.